| Benefit | Carrier | Phone | Website |
|---|---|---|---|
| Log-In & Enrollment Questions | NCH Benefits Center (Empyrean) | 888.624.2387 | NCHBenefits.org |
| 2nd Opinion Service* | 2nd.MD | 866.410.8649 | 2nd.md/aetna |
| Accident, Critical Illness & Hospital Indemnity* | Aetna (2024) Lincoln Financial Group (2025) | 888.772.9682 877.275.5462 | myaetnasupplemental.com lincolnfinancial.com/public/individuals |
| Adoption Assistance | N/A | 877.458.9699 | N/A |
| Basic & Voluntary Life and Voluntary AD&D* | Reliance Standard (2024) Lincoln Financial Group (2025) | 800.351.7500 877.275.5462 | reliancestandard.com lincolnfinancial.com/public/individuals |
| Breastfeeding Support* | SimpliFed | 888.458.1364 | simplifed.com/ |
| Centers of Surgical Excellence* | Carrum | 888.855.7806 | info.carrumhealth.com/nemours/ |
| Claims* | Meritain | 844.460.2817 | benefits4nemours.com |
| Dental* | Delta Dental | 800.932.0783 | deltadentalins.com |
| Diabetes Reversal* | Twin Health | N/A | connect.twinhealth.com/nemours |
| Employee Assistance Program (EAP) | Resources for Living | 855.506.2373 | resourcesforliving.com |
| Family Support Services (back-up child and elder care) | Bright Horizons | N/A | clients.brighthorizons.com/nemours Username: Nemours / Password: Benefits4You |
| Fertility Benefits* | Progyny | 844.930.3289 | progyny.com |
| Flexible Spending Accounts (FSA)* | HealthEquity – health & dependent care HealthEquity – parking | 866.346.5800 877.924.3967 | learn.healthequity.com/nemours-childrens-health |
| Health Advocacy & Navigation | Quantum Health | 844.460.2817 | benefits4nemours.com |
| Health Savings Account (HSA)* | HealthEquity | 866.346.5800 | learn.healthequity.com/nemours-childrens-health |
| Identity Theft Protection | Allstate | 800.789.2720 | allstateidentityprotection.com |
| Legal Services* | MetLife | 800.821.6400 | legalplans.com (Password: GetLaw) |
| Life Insurance | Reliance Standard (2024) Lincoln Financial Group (2025) | 888.772.9686 877.275.5462 | reliancestandard.com lincolnfinancial.com/public/individuals |
| Life Insurance (Permanent) with LTC Rider | Chubb (2025) | N/A | chubb.com/us-en/ |
| Long-Term Care | UNUM | 800.227.4165 | w3.unum.com/enroll/nemours |
| Long-Term Disability | NY Life (2024) Lincoln Financial Group (2025) | 800.362.4462 877.275.5462 | mynylgbs.com lincolnfinancial.com/public/individuals |
| Maternity Support* | Cleo | N/A | hicleo.com/ |
| Medical | Quantum Health | 844.460.2817 | benefits4nemours.com |
| Medicare Transition Services | Aetna | 833.695.3849 | medicaretransitionservices.com/nemours |
| Menopause Support* | Gennev | 206.895.4292 | gennev.com/ |
| Mental Health* | Brightline | 888.224.7332 | hellobrightline.com/Aetna |
| Parental Leave | Alight | 866.693.0064 | nemours.myleaveproservice.com |
| Pharmacy/Prescription Drug* | Express Scripts | 844.394.2932 | express-scripts.com |
| Public Service Loan Forgiveness | Tuition.io | 855.353.9395 | nemours.tuition.io |
| Retirement | Transamerica | 800.755.5801 | my.trsretire.com |
| Short-Term Disability | Alight | 866.693.0064 | nemours.myleaveproservice.com |
| Spousal Advantage Value Incentive (SAVI)* | Catilize Health | 877.872.4232 | catilize.com/savi-info |
| Telehealth* | Amwell | 844.733.3627 | amwell.com/landing.htm |
| Travel Assistance | TravelConnect/OnCall International | 800.575.5014 | oncallinternational.com |
| Tuition Reimbursement | EdAssist Solutions | 844.239.8771 | brighthorizons.com/edassist |
| Virtual Exercise Therapy* | Hinge Health | 855.902.2777 | hingehealth.com |
| Vision* | VSP | 800.877.7195 | vsp.com |
| Wellness | Allura Health | 800.362.4462 | wellness-connect.net |