Key Contact Info

BenefitCarrierPhone Website
Log-In & Enrollment QuestionsNemours bswift Benefits Center855.373.6012nemoursbenefits.bswift.com
2nd Opinion Service2nd.MD866.410.86492nd.md/aetna
Accident, Critical Illness & Hospital IndemnityAetna888.772.9686myaetnasupplemental.com
Adoption AssistanceN/A877.458.9699N/A
Basic & Voluntary Life and Voluntary AD&DReliance Matrix800.351.7500rsli.com
Breastfeeding SupportSimpliFed888.458.1364simplifed.com/
Centers of Surgical ExcellenceCarrum888.855.7806carrumhealth.com/nemours
ClaimsAetna (2023)
Meritain (2024)

844.460.2817
aetna.com
benefits4nemours.com
DentalDelta Dental800.932.0783deltadentalins.com
Diabetes ReversalTwin HealthN/Aconnect.twinhealth.com/nemours
Employee Assistance Program (EAP)Resources for Living855.506.2373resourcesforliving.com
Username: Nemours
Password: resources4living
Family Support Services (back-up child and elder care)
Bright HorizonsN/Aclients.brighthorizons.com/nemours 
Username:  Nemours / Password:  Benefits4You
Fertility BenefitsProgyny844.930.3289progyny.com
Flexible Spending Accounts (FSA)PayFlex (2023)
HealthEquity (2024) – health & dependent care
HealthEquity (2024) – parking/transit
888.238.3539
866.346.5800
877.924.3967
payflex.com
learn.healthequity.com/nemours-childrens-health
Health AdvocacyHealth Advocate (2023)
Quantum Health (2024)
866.695.8622
844.460.2817
healthadvocate.com
benefits4nemours.com
Health Savings Account (HSA)PayFlex (2023)
HealthEquity (2024)
888.678.8242
866.346.5800
payflex.com
learn.healthequity.com/nemours-childrens-health
Identity Theft ProtectionAllstate800.789.2720allstateidentityprotection.com
Legal ServicesMetLife800.821.6400legalplans.com (Password: GetLaw)
Life InsuranceReliance Matrix800.351.7500rsli.com
Long-Term CareUNUM800.227.4165w3.unum.com/enroll/nemours
Long-Term DisabilityNew York Life800.362.4462mynylgbs.com
Maternity SupportCleoN/Ahicleo.com/
MedicalAetna (2023)
Quantum Health (2024)
855.878.4195
844.460.2817
aetna.com
benefits4nemours.com
Medicare SupportMedicare Transition Services833.695.3849medicaretransitionservices.com/nemours
MenopauseGennev206.895.4292gennev.com/
Mental HealthBrightline888.224.7332hellobrightline.com/Aetna
Nurse LineAetna800.556.1555aetna.com
Parental LeaveAlight866.693.0064nemours.myleaveproservice.com
Prescription DrugExpress Scripts844.394.2932express-scripts.com
Public Service Loan ForgivenessTuition.io855.353.9395nemours.tuition.io
RetirementTransamerica Retirement Solutions800.755.5801my.trsretire.com
Short-Term DisabilityAlight866.693.0064nemours.myleaveproservice.com
Spousal Advantage Value Incentive (SAVI)Catilize Health877.872.4232catilize.com/savi-info
TelehealthAmwell844.733.3627amwell.com/landing.htm
Travel AssistanceOnCall International800.575.5014oncallinternational.com
Tuition ReimbursementBright Horizons EdAssist Solutions844.239.8771brighthorizons.com/login
Virtual Exercise TherapyHinge Health855.902.2777hingehealth.com
VisionVSP800.877.7195vsp.com
WellnessAllura Health800.362.4462wellness-connect.net