Wellness Program

Associate Wellness seeks to create a culture of wellness, setting you up for success with resources that support your goals. Nemours takes a holistic approach by supporting the physical, emotional, financial and social dimensions of wellness.

Wellness benefits include:

  • Free fitness center membership at Nemours Children’s Hospital, Delaware, Nemours Children’s Hospital, Florida and the Home Office
  • Access to group fitness classes and personal training (at select locations), at an additional cost
  • Reduced cost fitness center membership to more than 18,000 gyms nationwide through Active&Fit Direct program
  • Gym/fitness app reimbursement for benefits-eligible associates
  • Free health coaching for benefits-eligible associates, spouses and dependents over age 18
  • Wellness challenges
  • Reduced cost membership to WeightWatchers for benefits-eligible associates, spouses and dependents over 18
  • Resources for meditation and stress management
  • Rewards for participating in healthy activities

All of the Nemours Wellness program resources and benefits are housed on Wellness-Connect, a user-friendly, robust wellness portal. Wellness-Connect is also available as an app so that you can reach your wellness goals on the go! Log on to Wellness-Connect by clicking the Associate Wellness tile on Nemours Net or visit Wellness-Connect.net.

Wellness Incentive

Nemours wants to reward you for engaging in healthy activities. That is why you can earn 20% off your medical insurance premiums with the Wellness Incentive Program! Save hundreds of dollars on your medical insurance premiums by completing the activities. Complete the activities by Nov. 30, 2024, to earn the discounted insurance premium rate for the 2025 plan year. Learn more about the incentive program and track your progress on Wellness-Connect.

NOTE: When you access your benefits record during annual enrollment, you will see the “With Wellness” medical contribution rates. This will change to the “Without Wellness” medical rate in January if you fail to complete the Wellness Incentive Program activities by the deadline of Nov. 30, 2024.

New to Nemours? Associates hired on or after Sept. 1, 2024, will receive the “With Wellness” rate through the remainder of 2024 and throughout 2025.

Resources for Living (Employee Assistance Program)

Resources for Living, the Nemours Employee Assistance Program (EAP), is more than just a counseling service. It is a holistic resource for helping associates balance work and life, not only emotionally but financially and legally as well. There is even a chat and a televideo option called Talkspace for members ages 13 and older that can enhance your coverage options.

Resources for Living provides up to eight free sessions for each covered person for each issue annually. And, if you use the Talkspace option for chat or televideo, each week of either chat or televideo counts as only one session.

Resources for Living is a free, confidential, 24-hour/day, 365 days/year service sponsored by Nemours. This benefit covers all members of your household, including dependent children up to the age of 26. Contact Resources for Living:

• By phone at 855.506.2373
• Online at ResourcesForLiving.com
Username: Nemours
Password: resources4living

When logged on, you can access Talkspace to access a licensed therapist. You can also view the online library of tools. There is even an app that can be downloaded to access content on-the-go with a mobile device.

Paid Time Off (PTO)

Full-time and part-time associates working at least 20 hours per week accrue PTO each pay period, according to position and length of service. For example, full-time associates (40 scheduled hours per week) with less than five completed years of service accrue 25 PTO days. You may carry time over from year to year, however, once the maximum or cap is reached, additional accruals stop until time is used. New associates are eligible to use PTO after 90 days.

Years of Service Accrual Rate Annual Accrual* Maximum
0 through 5 0.0962 per hour paid/worked 25 days (200 hours) 31 days (248 hours)
6 through 15 0.1116 per hour paid/worked 29 days (232 hours) 36 days (288 hours)
More than 15 0.1231 per hour paid/worked 32 days (256 hours) 40 days (320 hours)

* Annual accrual shown is based on a 1.0 FTE.
Note: PTO accrual schedule and usage eligibility may differ for selected associates, for example physicians and residents.

Nemours also offers an annual PTO Buyback option that allows eligible associates to sell a certain number of unused PTO hours.

Paid Holidays

Full-time and part-time associates receive six holidays per year. There is no waiting period for eligibility. Holidays include: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day.

Volunteer Time Off (VTO)

Full-time associates who have completed the 90-day evaluation period receive eight hours of paid Volunteer Time Off (VTO) each year to use for community service activities (four hours for part-time associates). Please note: VTO plans may vary for physicians and residents.

Family-Forming Benefits

Fertility Assistance

The Nemours benefit design for fertility assistance through Progyny allows you and your provider to pursue the most effective treatment and provides coverage for two cycles including services and tests. It also includes unlimited clinical and emotional support from a dedicated patient care advocate. This is only available to associates and spouses enrolled in one of the Nemours medical plans. To learn more and activate your benefit, call Progyny at 844.930.3289.

Adoption Assistance

Nemours provides adoption assistance benefits to full- and part-time benefits-eligible associates after the completion of the 90-day evaluation period. Nemours will reimburse full-time associates for eligible adoption expenses up to the IRS maximum, with a pro-rated amount for part-time associates. Assistance is limited to three adoptions per family. Most expenses directly related to the adoption are reimbursable. Eligible expenses include application fees, home studies, placement fees and travel expenses.

Paid Parental Leave

If you are in a benefits-eligible role (.50 full-time equivalency or greater), you are eligible for six weeks of paid (100%) parental leave. This is in addition to the short-term disability benefits. Note you must be eligible and employed by Nemours prior to the birth of the child. To learn more, contact Alight online or by calling 866.693.0064.

Maternity Support

Cleo Baby is a personalized, guided virtual care and experience for expecting parents and parents of newborns through their baby’s first birthday. Based on a family’s specific needs, their 1:1 Cleo Guide will provide guidance and oversight on various topics, including but not limited to emotional support, pregnancy and prenatal health, miscarriage and loss, birth prep classes, postpartum support, lactation, infant sleep, child development, and returning to work. This is only available to associates and spouses enrolled in one of the Nemours medical plans.

Back-Up Child/Elder Care

Eligible associates have access to a network of high-quality child care centers and in-home care providers through Bright Horizons Back-Up Care™ which provides care to family members of all ages. Back-up Care is available (15 uses per associate, per year) to fill occasional needs when associates’ usual care providers are unavailable. The cost of this benefit is paid by Nemours with associates responsible only for the following copays:

  • Center-based care copay: $15 per child or $25 per family per day
  • In-home care copay for dependent adults, elders or up to three children: $6 per hour (minimum of 4 hours and maximum of 10 hours per use)

Tuition Reimbursement

All benefits-eligible associates are eligible to participate in the Nemours tuition reimbursement program after successful completion of the 90-day evaluation period. Associates are eligible for up to $5,250 in tuition reimbursement benefits annually, pro-rated for part-time associates. Courses must be approved in advance and completed successfully (minimum grade of “C” or “pass”).

Please note that repayment is required if you terminate or have a change in employment status (e.g., moving from full time to casual) within one year of reimbursement.

The program is administered by Bright Horizons EdAssist Solutions and includes free educational advising and network discounts to help maximize your tuition reimbursement benefits.

Public Service Loan Forgiveness (PSLF)

PSLF is a loan forgiveness program for Federal Direct student loans. It forgives the remaining loan balance of
borrowers who make 120 eligible payments while employed full-time (30 hours per week) by an eligible 501(c)(3)
non-profit employer. Whether you have student loans now or might have them in the future, many associates are
impacted by the financial strains that come with earning a college education. That’s why Nemours has partnered
with Tuition.io to make things easier.

When you sign up for Tuition.io, you’ll have access to knowledge and tools that will help you manage, and over time,
eliminate your student loan debt. If you’re the parent of college-bound children, Tuition.io will help you find ways to
save and pay for their education.

This service comes with technical assistance and one-on-one student loan coaching. You can also use the Strategy
Finder tool to find the best student loan repayment strategy for your goals and calculate any potential savings. The
site also includes information regarding the risks and benefits of refinancing to see if it’s right for you.

Additional information about PSLF, frequently asked questions and links can be found here.

Travel Assistance

Benefits-eligible associates now have round-the-clock access to On Call International’s 24-hour, toll-free travel assistance services through Reliance Matrix. Whether you need help with an illness or injury, lost passport, missing luggage, or even a prescription refill, associates and their dependents have access to a personal travel emergency companion anytime you are more than 100 miles from home or traveling in a foreign country.

Mortgage Loan Benefits

Working with Huntington Bank, Nemours is offering assistance to help you become a successful homeowner. In addition to financial education, you can receive a $300 credit toward your mortgage closing costs.

For more information, contact Rob Jones, Mortgage Sales Leader, Huntington Bank at 847.651.6871, rob.jones@huntington.com or huntington.com/mortgage/jones-robert