Key Health Coverage Definitions

Before we run through the plans, let’s make sure we cover all the terminology.

Here is a glossary containing important definitions:

All Inclusive Out-of-Pocket Maximum
The maximum amount associates and their covered dependents will pay in a calendar year. Includes deductibles, coinsurance, and medical and prescription co-pays.

Allowable Charge
The carrier determines if the cost is reasonable for care and/or supplies. Providers that do not participate with the carrier (out-of-network) may ask for full payment of services. Claims may need to be submitted for payment; the carrier will pay the allowable charge to you, less any co-payment or coinsurance after the deductible. This is the same payment that the carrier pays to the participating (in-network) providers. The member is responsible for any balance remaining, after the carrier payment.

Annual Enrollment
A period of time when associates may enroll in or make changes to their health insurance and other benefits plans.

Balance Billing
Amount owed to an out-of-network provider after deductible, coinsurance and co-pays, after the carrier’s payment has been made.

The percentage of health care costs an individual must pay, once a deductible is met. For example, many plans pay 80% or 70% of the cost of care, and the patient is responsible for the remaining 20% or 30%. Some prescription drug costs limit the amount of coinsurance a covered person must pay.

Coordination of Benefits (Birthday Rule)
If both spouses are working and carry dependent coverage, the responsibility for primary coverage falls to the parent having the earlier birthday in the calendar year, regardless of which parent is older. Coordination of Benefits does not apply to prescription drug coverage.

A specified fee an individual pays for health care services or prescriptions. For example, the patient may pay a $30 co-payment for each primary care doctor visit, or $10 for each generic prescription.

The amount an individual must pay for services before a health care plan begins to pay benefits. Most plans have a maximum family deductible that is satisfied by the combined expenses of all covered family members, generally two times the individual amount.

An “aggregate” deductible means that if more than one individual is covered, the full family deductible must be met before expenses are paid. This applies to our Green plan.

Additional members of an associate’s household are eligible to be covered by the group’s policy. Generally, these are the spouse and the children of the associate.

Effective Date
The date on which an insurance policy or benefit plan goes into effect and coverage begins.

Conditions to be met in order to receive a benefit or participate in a group benefit plan. Eligibility varies by plan. For associates, it is generally based on the associate’s full-time equivalent (FTE) status. Eligibility for dependents is based on the benefit, age and relationship to the associate.

Elimination period
The amount of time before the benefit payment will begin. Elimination periods typically refer to disability.

An emergency is defined as:

  • A condition serious enough to cause a prudent person to seek emergency care
  • A situation where a delay in care might cause permanent damage to one’s health
  • A situation where care is received within 48 hours from the onset of the condition

Note: if you use the emergency room and it is not considered an emergency, the claim will not be covered, and you will be responsible for all charges.

Evidence of Insurability (E of I)
A statement or proof of a person’s physical condition, occupation or other factors affecting his/her/their acceptance for insurance. May be required for life insurance over certain levels or for late enrollment.

Explanation of Benefits (EOB)
A statement from a health plan or insurance company sent to a group member who files a claim giving specific details about how and why benefits payments were or were not made. It summarizes the charges submitted and processed, the amount allowed, the amount paid, and the member balance, if any.

Full-Time Equivalent (FTE)
The benefits eligibility status of an associate based on the number of hours scheduled to work each week.

Guaranteed Issue Amount
The amount of life insurance an insurance company is willing to issue without evidence of insurability (proof of good health).

Health Insurance Portability & Accountability Act (HIPAA)
Federal legislation that improves access to health insurance when changing jobs by restricting certain pre-existing condition limitations. HIPAA also guarantees availability and renewability of health insurance coverage for all employers regardless of claims experience or business size.

A person who occupies a hospital bed, crib or bassinet while under observation, care, diagnosis or treatment for at least 24 hours.

Inventory Information Approval System (IIAS)
An electronic inventory system that identifies items that are eligible for purchase through an FSA or HSA.

Lifetime Maximum
The total amount a dental insurance policy will pay over the course of an individual’s lifetime.

Maximum Allowable Charge (MAC)
MAC is a method of reimbursement for charges. MAC is the discounted amount that is paid to an in-network provider for services rendered. A MAC plan pays an out-of-network provider at the same level as an in-network provider. All amounts above the MAC are the responsibility of the associate.

Medically Necessary
Services that are required to prevent harm to the patient or an adverse effect on the patient’s quality of life, as judged against generally accepted standards of medical practice. The term is most often used to determine whether or not a procedure or service is covered by insurance.

Administered by the Social Security Administration, Medicare is the federal government plan for paying certain hospital and medical expenses for those who qualify, primarily those individuals over age 65. Benefits are provided regardless of income level. The program is government-subsidized and government-operated.

Newly Eligible
Refers to individuals that are benefits-eligible for the first time due either to a new hire or status change.

A selected group of physicians, hospitals and other health care providers who participate in a managed care plan and agree to follow the plan’s procedures. Benefits for network care are generally optimized when using services provided by a participating professional.

Plan Year
The calendar or fiscal year on which the records of a benefit plan are kept. Health care plans, deductibles and benefits maximums are reset at the beginning of each plan year. Nemours’ plan year begins January 1.

The ability to retain benefits coverage when changing jobs. For life insurance, this means changing the life insurance coverage to an individual term life policy that continues as long as the insured person pays the premiums.

Pre-Existing Condition
An injury or illness for which you have been diagnosed, received treatment or incurred expenses prior to the plan effective date. This term applies to disability benefits.

Pre-Tax Contribution
Contributions that are deducted from an associate’s paycheck before federal, most state and local, and Social Security taxes are figured, reducing taxable income.

Primary Coverage
The health coverage most responsible for paying your claims if you have duplicate coverage.

Carrier-approved professionals or facilities that provide health care services, including physicians, hospitals, nurse practitioners, chiropractors, physical therapists and others.

Providers, In-Network
Health care professionals and facilities that participate in a specific plan’s network. These also are known as participating or in-network providers. After payment of coinsurance or co-payments, the carrier will pay the remaining balance.

Providers, Out-of-Network
Health care professionals and facilities that do not participate in a specific plan’s network. These also are known as non-participating or out-of-network providers. Expenses incurred from these providers may not be covered or may be only partially covered. After payment of coinsurance or co-payments, the carrier will pay the balance equivalent to the amount paid to an in-network provider; any outstanding monies owed after the carrier’s payment will be the member’s responsibility.

Qualified Life Event (Life Status/Family Status Change)
The only time, other than annual enrollment, when an associate may make changes to some of his/her/their benefits coverage. Qualifying life events include (but are not limited to) marriage or divorce, birth or adoption of a child, death of a spouse or dependent, gain or loss of associate or spouse’s employment, or a change in job status that affects benefits coverage. Changes in coverage must be made within 60 days of the date of the qualifying event.

Legally married spouses of associates are eligible to participate in the Nemours benefits program.

Summary Plan Description (SPD)
A government requirement for a written description of a benefit plan in an easy-to-read form, including a statement of eligibility, coverage, associate rights and appeal procedure. It is provided to participants, beneficiaries and the Department of Labor upon request.

The process of identifying and classifying the potential degree of risk represented by an associate who enrolls in coverage. Plans that require underwriting may ask associates to provide medical or personal information at the time of enrollment. This mostly applies to life insurance.

Waiting Period
The length of time you must be employed before you become eligible for benefits, (i.e., the first of the month following or coinciding with the date of hire).

To intentionally decline coverage in a benefits plan; some plans require proof of coverage elsewhere.

Medical and Prescription Plans

Health Care Navigation & Advocacy

Quantum Health is our new “front door” for benefits. This navigation and advocacy partner will assist with communication, support and understanding of your benefits all while providing a higher level of customer service. Think of them as a one-stop shop for your health and insurance benefits. This means instead of needing to know the contact information for the medical, dental, vision, prescription and all specific programs offered for diabetes, exercise therapy and surgical centers of excellence, you just need to know the contact information for Quantum Health. Quantum will connect you to all the health programs that Nemours offers that may benefit you at the time of need. Quantum Health is also the advocacy partner (replacing Health Advocate) to answer your detailed plan questions, help you find in-network providers and more.

Quantum Health is provided to all benefits-eligible associates, at no cost to you and regardless of whether you are enrolled in the Nemours benefits plan. This benefit also covers your eligible family members.

Medical Plans

Nemours offers comprehensive medical coverage for associates and their covered dependents. This includes prescription drug coverage.

There are four levels of medical benefits — Red, Blue, White and Green. Contributions are made on a pre-tax basis. Plan types are described below.

  • Preferred Provider Organization (PPO): Offers you the freedom to seek care from any provider that you wish. If you seek care from an in-network (participating) provider, you will either pay a co-pay or deductible and coinsurance, and you will not be balance billed. Out-of-network charges will be paid at a lower level, and you will be responsible for any charges over the plan’s recognized charge. You may be balance billed for services performed by an out-of-network (non-participating) provider.
  • Exclusive Provider Organization (EPO): An EPO shares essentially the same network as the PPO, but there are no out-of-network benefits associated with the EPO. In that respect, it is similar to an HMO. Emergency services and services that you are unable to choose (such as anesthesiology, ambulance and emergency room) will be covered and paid at the in-network level.
  • High-Deductible Health Plan (HDHP) with Health Savings Account (HSA): Provides both in- and out-of-network benefits through the same PPO; pairs with an HSA.

ID Cards

Digital medical ID cards are available within the Quantum Health app. Physical cards will be mailed to your home. All family members will have the same unique identifier. ID cards are not re-issued every year, so please keep your cards. If additional ID cards are necessary, please contact Quantum Health directly.

Participating Providers

The Nemours medical plans are administered by Meritain Health but use the national Aetna network, so no matter where you live or work, there are in-network providers near you. Meritain Health is a third-party administrator (TPA) and is a subsidiary of Aetna.

To locate participating providers, go to the “Search for Network Providers” tool at Both the homepage and care page have the provider tool. The provider search will link to Aetna POS II (Red, White or Green plans’ networks) or Aetna Select (Blue plan’s network) depending on which plan you are enrolled in. You may also call Quantum Health directly to get help with the provider search.

Transparency in Coverage Machine-Readable Files

The Transparency in Coverage Final Rules require our group medical plans to provide information regarding in-network rates for covered items and services, out-of-network allowed amounts and billed charges for covered items and services. You can find those files here.*

In addition to the Aetna network, the following providers are available at no additional cost to you if you are enrolled in one of our Nemours medical plans.

  • 2nd.MD is a virtual expert medical consultation and navigation service. Specialists can help with diseases, cancer or chronic conditions; surgeries or procedures; or medication and treatment plans. We connect you with a board-certified, elite specialist for a virtual expert medical consultation via phone or video from the comfort of home.
  • Bright Horizons offers eligible associates access to a network of high quality child care centers and in-home care providers for family members of all ages to fill occasional needs when associates’ usual care providers are unavailable.
  • Brightline offers families nationwide mental health providers with virtual therapy, psychiatry and coaching for kids and teens under the age of 18. After creating an account and answering a few questions about your child(ren), you will be matched with a mental health provider to assist with depression, anxiety, ADHD, managing emotions and many more.  You pay nothing up front.  Your claim will be sent to Aetna and you will receive an invoice for your share of the cost. 
  • Carrum Health provides access to surgical Centers of Excellence that can help connect you with the country’s top surgeons and guide you throughout your surgical journey. More than 100 procedures are covered including hip, knee, shoulder, spine and weight loss surgery. Most, if not all surgery costs are often covered.*
  • Cleo Baby provides expert guidance at critical moments during pregnancy through your baby’s first birthday. You are matched with a Cleo Guide who stays with you through your entire journey. Contact your dedicated expert during family planning and fertility support, when you are expecting your baby, and up to your child’s first birthday to receive emotional support, lactation and sleep training, career counseling/return to work advice and more.
  • Gennev is here to assist women to prepare and get through menopause. All the providers are in-network and can assist with sleep and mental health, weight and body changes, heart and temperature changes, hair and skin changes, joint pain and more. Take a free assessment online to find out where you are on your menopause journey and receive customized recommendations and support. Providers are board-certified OB-GYNs with years of experience supporting patients through menopause and midlife. Online articles are available to help with boosting brain health, metabolic health and alternative treatments for those who are unable to receive hormone therapy. 
  • Hinge Health offers virtual exercise therapy to help you take control of back, knee, hip, neck, shoulder or other joint pain. There is also a benefit for women’s pelvic health. Work with a physical therapist and health coach anywhere, at your convenience. Best of all, there is no co-pay.
  • Progyny is designed for fertility assistance and allows you and your provider to pursue the most effective treatment and provides coverage for two cycles including services and tests. It also includes unlimited clinical and emotional support from a dedicated patient care advocate. This is only available to associates and spouses enrolled in one of the Nemours medical plans and is subject to your deductible and coinsurance.
  • SimpliFed provides virtual breastfeeding and baby feeding support. Get help with breastfeeding, latching and positioning, low supply or oversupply, formula feeding, bottle prep, pace feeding and transitions with prenatal baby feeding plan, returning to work and combo feeding.
  • Twin Health helps reverse Type 2 diabetes through a personalized program including easy-to-use devices (included) that track your health daily, and a dedicated care team that includes a provider, nurse and health coach. There is no cost to you for this benefit. 

* Eligible associates enrolled in the Green plan using Carrum Health: Individuals enrolled in our high-deductible plan must first meet IRS minimum required deductibles (for 2024, the minimum deductible for individual coverage is $1,600 and for family coverage is $3,200), but co-pays and coinsurance will be waived. Per IRS rules, a portion of any covered travel expenses will be reported as taxable income.

Choosing the Right Medical Plan

Benefits are an important part of your total compensation at Nemours. Each associate is responsible for reviewing the information provided by Nemours, so that you can make an informed decision about your benefits. To help you choose the right benefits for you and your family, Nemours offers “Ask Emma” — an interactive decision support tool and so much more! She can help you make an informed and personalized decision across the range of Nemours benefits offerings.

  • Take the guesswork out of benefits enrollment
  • Explore Emma’s FAQs and cost calculator to find the plans that best fit you and your family
  • Personalized cost comparisons by health needs
  • Model future health scenarios for the whole family
  • Translate insurance jargon into easy-to-understand explanations

Benefits Summary — Red, Blue and White Plans

View the latest summary chart for Red, Blue and White plans. Please note: Nemours offers an income-based health reimbursement account (HRA) for eligible associates enrolled in the Red, Blue or White plans. Details on the HRA are available below.

For services that require coinsurance, this applies after the deductible, with the exception of prescription drugs. 

Income-Based Health Reimbursement Arrangement (HRA)

This benefit is used to help eligible associates and their dependents pay for co-pays, deductibles, coinsurance and prescriptions. Nemours will fund up to $1,000 for single and $2,000 for family coverages. Since this is funded by Nemours, associate contributions are not permitted and unused funds do not roll over year to year. This HRA is available for associates who meet household income limits (see below) and are enrolled in either the Red, Blue or White plans. Associates enrolled in the Green plan and SAVI are not eligible for this benefit. Associates must complete an application and provide the previous year’s tax return. Additional information included in FAQs.

Benefits Summary — Green Plan

The Green plan is a high deductible health plan (HDHP) with a health savings account (HSA). You may enroll yourself, your spouse and your dependents in this plan.

The Green plan is a PPO, with both in- and out-of-network medical benefits. It uses the same Aetna network of participating providers as the other Nemours plans. Coverage includes office visits, diagnostic X-ray and laboratory, hospital, surgical, urgent and emergency care, mental health and many other services. In-network preventive care, including routine mammograms, is covered at 100%. Unlike the other Nemours medical plans, you pay 100% of non-preventive medical services until you meet the plan’s annual deductible.

The Nemours prescription drug benefits are administered by Express Scripts. In the Green plan, most prescriptions are covered at 80% after your deductible; however, the plan also covers certain generic preventive medications (on the Standard Plus list) for a $10 co-pay. These are preventive medications not already covered at 100% and include medications for many chronic conditions including asthma and diabetes.

View the latest summary chart for the Green plan.

Health Savings Account

The Green plan also includes an HSA to which you and Nemours may contribute. The HSA is administered by HealthEquity. The Nemours contribution is up to $250 for an individual or $500 for a family. The Nemours contribution is made semi-monthly. You may also make pre-tax contributions to the plan through payroll deductions or contribute tax-deductible amounts directly into your account. Requested reimbursements cannot exceed your account balance.

The total contribution allowed in 2024, including both Nemours and associate contributions, is $4,150 (individual) or $8,300 (family). If you are age 55 or older, you may contribute an additional $1,000 to the account annually. Additionally, if your spouse is age 55 or older in 2024, you may contribute an additional $1,000 to a separate HSA account. Please contact HealthyEquity at 866.346.5800 or visit their website.

You are eligible to contribute to the HSA if:

  • You are enrolled in a qualified high-deductible health plan

You are NOT eligible to contribute to the HSA if:

  • You are covered by your spouse or have retiree coverage at another employer;
  • You are covered under a parent’s plan;
  • You are claimed as a dependent on another person’s tax return (except for your spouse);
  • You are enrolled in an employer or spouse’s general purpose FSA;
  • You are enrolled in Medicaid, Medicare or TRICARE; or
  • You are enrolled in an individual or Marketplace plan.

Unlike traditional FSAs which are ‘use-it-or-lose-it,’ unused funds contributed to the HSA may be rolled over from year to year and are available to you even if you are no longer employed by Nemours or if you move to another one of the medical plans. Associates who enroll in the Green plan may also sign up for a limited purpose FSA which is only for dental and vision expenses and follow the same rules as the traditional FSA, such as “use it or lose it.”

Medicare Transition Services

Medicare Transition Services offers an easier way to make sense of Medicare. They can help guide you through the decision-making process. Whether you are continuing to work beyond age 65 or if you are retiring, this is a free resource. Enrollment in one of the Nemours medical plans is not required to use this service. More information available here.

Prescription Drug

Prescription drug benefits are administered by Express Scripts and are included in each of the Nemours medical plans.

ID Cards

Beginning Jan. 1, 2024, you will no longer need a separate ID card for prescription coverage. You will use your Quantum Health ID card for all medical and prescription expenses.

How to Use the Program

Retail Prescriptions: Take your prescription(s) to any participating Express Scripts network pharmacy. Present your Quantum Health ID card. You may purchase up to a 34-day supply of retail prescription drugs. If your doctor authorizes a refill, the same supply limitation will apply when your prescription is refilled. There may be prior authorizations, quantity limitations or step therapy required on certain prescription drugs. Drugs purchased from non-participating pharmacies will not be covered. Contact Quantum Health for a list of participating pharmacies or search online for a participating pharmacy.

The cost of prescriptions will vary, depending on whether you receive a generic drug, a preferred-brand drug or a non-preferred brand name drug. Express Scripts updates their formulary throughout the year. We encourage you to review the latest Express Scripts formulary lists and other information linked below.



Generic drugs have been approved by the U.S. Food and Drug Administration (FDA) for quality and safety and are absorbed in the same way as a brand name drug.

  • Chemically Equivalent: have the same active ingredients, in the same quantities, as a brand name drug. The only differences are fillers and dyes.
  • Therapeutically Equivalent: treat the same conditions as brand name drugs, but do not contain the same active ingredients.

Preferred Brand

Preferred brand name drugs are drugs still protected by patents (meaning no chemically equivalent generic is available). The FDA has approved these higher-cost drugs after trials show they are safe and effective. When a generic drug is introduced for a preferred brand name drug, the brand name will automatically move from Preferred Brand to Non- Preferred Brand. Check our carrier links regularly for updates.

Non-Preferred Brand

Associates will pay the most for non-preferred brand name drugs (which are listed in this tier for a variety of reasons). These drugs are non-preferred because there are other, lower-cost brand name drug(s) that are just as effective.

Generic Preferred Program

If you have a prescription for a brand name drug, and a chemically equivalent generic drug is available, you will have the option of choosing either the generic equivalent or the brand name drug. If you choose the brand name drug, you will pay the brand coinsurance or co-pay plus the difference in cost between the generic and the brand name drug.

Maintenance Medications – Smart90

Maintenance medications are ongoing, long-term prescriptions for conditions such as high blood pressure, high cholesterol and diabetes. Smart90 is a program managed by Express Scripts that gives you two ways to get a 90-day supply of your maintenance medications. You can conveniently fill these prescriptions either through home delivery (mail order) from the Express Scripts Pharmacy or from Walgreens, the Smart90 network pharmacy for our plan. Your physician must write the prescription for a 90-day supply.

You are allowed two fills of maintenance medications from other retail pharmacies before you must switch to Walgreens or home delivery. If you continue to use 30-day supplies or fill at a pharmacy that is not part of the Smart90 network, you will pay 100% of the cost of your maintenance medication. Please note that you may fill 90-day prescriptions for maintenance medications without penalty at a Nemours outpatient pharmacy.

For more information regarding the Smart90 program, please contact Express Scripts directly, via their website or toll-free number listed in Contacts.

Cholesterol Care Value Program

Specialty drugs for high cholesterol – called PCSK9 inhibitors – are managed through Express Scripts Cholesterol Care Value Program. These drugs require prior authorization to be covered and, if approved, must be filled through Accredo, the Express Scripts specialty pharmacy (see Nemours Outpatient Pharmacies section below).

Accredo Program

Specialty medications (usually high cost or injectable drugs) must be filled through Accredo, a leading specialty pharmacy, and may require prior authorization. Through the Accredo program, you will have access to:

  • A patient care coordinator who serves as your personal advocate and point of contact
  • Delivery of your specialty medications directly to you or your doctor
  • Supplies to administer your medications — at no additional cost
  • Care management programs to help you get the most from your medications

If you are taking a specialty medication, your first prescription fill may be at your normal retail pharmacy. You will then receive correspondence from Express Scripts on how to transfer your prescription to Accredo.

SaveOn SP Program

A specialty pharmacy co-payment assistance program (also referred to as the SaveOn SP Program) is administered by Express Scripts. Please note that while participation in the SaveOn SP Program is voluntary, and must be affirmatively elected by a participant — certain specialty prescription drugs will be considered non-essential health benefits under the plan. If you participate in the SaveOn SP Program, the cost of these specialty drugs to you will be $0. If you do not elect to participate in the SaveOn SP Program, you will be responsible for the copayments of the specialty drugs, which may be significantly increased. Regardless of whether you participate in the SaveOn SP Program, the cost of such specialty prescription drugs will not be supplied toward satisfying your maximum out-of-pocket limit under the plan’s medical options.

Additional information regarding the SaveOn SP Program will be made available to you by Express Scripts.

Nemours Outpatient Pharmacies

Associates may also fill prescriptions for themselves and their families at the Nemours Children Hospital, Delaware or at Nemours Children’s Health, Jacksonville. A 90-day supply of maintenance medication can be filled at these Nemours outpatient pharmacies for only two times the applicable co-pay or coinsurance. While the 90-day supply will be the most cost-effective option, in most cases, there are some exceptions due to certain retail pharmacy pricing arrangements.

Spousal Advantage Value Incentive (SAVI) Plan

For those who are eligible, SAVI provides you with a unique opportunity to have no out-of-pocket medical costs other than the premium you pay for alternative coverage. If you have access to eligible alternate group medical and prescription drug coverage, SAVI offers 100% coverage with $0 out of pocket for medical. You will be reimbursed for ALL eligible co-pays, co-insurance and deductibles incurred through your alternate medical plan up to the 2024 maximum out-of-pocket limits under the Affordable Care Act ($9,450/single and $18,900/family per year). No premium contribution will be deducted from your Nemours paycheck. You will not be charged the Nemours $300 monthly spousal surcharge if you enroll in SAVI. If you are currently enrolled in the SAVI plan, you are eligible to continue your enrollment into the next plan year. However, you will have to re-enroll using our online benefits system every year.

Please note that the following alternative medical plans are not compatible with SAVI, so you are not eligible if your alternative medical plan is:

  • Medicaid
  • Medicare
  • A high-deductible plan with an active HSA contribution (this includes both associate and Nemours contributions)

If you have questions about SAVI, please contact Catilize Health at 877.872.4232, email You may also reference the SAVI materials available in our Resource Library.


Nemours provides dental benefits through Delta Dental. There are three levels of dental coverage: Red, Blue and White. Contributions are taken on a pre-tax basis.  Preventive services on the dental plans do not count toward your annual maximum paid by Delta Dental.

Passive PPO Network

A passive PPO allows you to choose any dentist. Although the reimbursement percentages are the same for in- or out-of-network coverage, you will save on out-of-pocket expenses by receiving services from an in-network dentist as out-of-network providers can balance bill. The Nemours plan uses both the Delta Premier and PPO networks.

You can go online to find an in-network provider in your area or use the information located in the Contacts section. Definitions of “Reasonable & Customary” and “Maximum Allowable Charge” are available in the Key Health Coverage Definitions section of this online guide. Please note that changes in network status can occur at any time. Check with your provider prior to your next appointment.

ID Cards

ID cards and a welcome letter that lists all covered dependents will be mailed to your home. Each enrolled associate will receive two ID cards. Dependent ID cards will not be provided. View the latest summary chart for dental plans.

Frequency Schedule

The following procedures have limitations on the frequency with which the procedures can be performed, as follows:

*See Summary Plan Description for details regarding preventive exam benefits.

Voluntary Vision Plan

Nemours offers a voluntary vision program through Vision Service Plan (VSP) on a pre-tax basis. There are two levels: the Base option and the Premium option.

Benefits Standard Premium
Eye Exam (1/year) $10 co-pay $10 co-pay
Single Vision, Lined Bi-focal, Lined Tri-focal and Lenticular Lenses $25 co-pay $25 co-pay
Progressive Lenses $0 – $175 co-pay, depending on type of lenses $0 – $175 co-pay, depending on type of lenses
Frame (Base: every 24 mo. Premium: every 12 mo.) $130 – $150 allowance, 20% discount on balance, ($70 Costco & Walmart/Sam’s Club allowance) $180 – $200 allowance, 20% discount on balance, ($100 Costco & Walmart/Sam’s Club allowance)
Contact Lens Services (exam & fitting) Up to $60 co-pay Up to $60 co-pay
Contacts (instead of glasses) $120 allowance $150 allowance
Out-of-Network Benefits
Exam — up to $40 Lined Bifocal Lenses — up to $50 Progressive Lenses — up to $50
Frame — up to $70 Lined Trifocal Lenses — up to $65 Contacts — up to $105
Single Vision Lenses — up to $30    

To Utilize Your VSP Benefits:

  1. Consult your VSP booklet for coverage details.
  2. Find a VSP provider online or by phone 24-hours-a-day. You may also contact Quantum Health.
  3. Make an appointment with a VSP provider and identify yourself as a VSP member.

There is no ID card, so be sure to identify that you are a VSP member. Your provider will take care of the rest.

NOTE: Our medical plan covers one eye exam every 12 months. Your medical and VSP discounts cannot be combined.