| Benefit | Carrier | Phone | Website |
|---|---|---|---|
| Log-In & Enrollment Questions | Nemours Health Benefits Center | 888.624.2387 | NCHBenefits.org |
| 2nd Opinion Service | 2nd.MD | 866.410.8649 | 2nd.md/aetna |
| Accident, Critical Illness & Hospital Indemnity | Aetna | 888.772.9686 | myaetnasupplemental.com |
| Adoption Assistance | N/A | 877.458.9699 | N/A |
| Basic & Voluntary Life and Voluntary AD&D | Reliance Matrix | 800.351.7500 | rsli.com |
| Breastfeeding Support | SimpliFed | 888.458.1364 | simplifed.com/ |
| Centers of Surgical Excellence | Carrum | 888.855.7806 | carrumhealth.com/nemours |
| Claims | Aetna (2023) Meritain (2024) | 844.460.2817 | aetna.com benefits4nemours.com |
| Dental | Delta Dental | 800.932.0783 | deltadentalins.com |
| Diabetes Reversal | Twin Health | N/A | connect.twinhealth.com/nemours |
| Employee Assistance Program (EAP) | Resources for Living | 855.506.2373 | resourcesforliving.com |
| Family Support Services (back-up child and elder care) | Bright Horizons | N/A | clients.brighthorizons.com/nemours Username: Nemours / Password: Benefits4You |
| Fertility Benefits | Progyny | 844.930.3289 | progyny.com |
| Flexible Spending Accounts (FSA) | PayFlex (2023) HealthEquity (2024) – health & dependent care HealthEquity (2024) – parking/transit | 888.238.3539 866.346.5800 877.924.3967 | payflex.com learn.healthequity.com/nemours-childrens-health |
| Health Advocacy | Health Advocate (2023) Quantum Health (2024) | 866.695.8622 844.460.2817 | healthadvocate.com benefits4nemours.com |
| Health Savings Account (HSA) | PayFlex (2023) HealthEquity (2024) | 888.678.8242 866.346.5800 | payflex.com learn.healthequity.com/nemours-childrens-health |
| Identity Theft Protection | Allstate | 800.789.2720 | allstateidentityprotection.com |
| Legal Services | MetLife | 800.821.6400 | legalplans.com (Password: GetLaw) |
| Life Insurance | Reliance Matrix | 800.351.7500 | rsli.com |
| Long-Term Care | UNUM | 800.227.4165 | w3.unum.com/enroll/nemours |
| Long-Term Disability | New York Life | 800.362.4462 | mynylgbs.com |
| Maternity Support | Cleo | N/A | hicleo.com/ |
| Medical | Aetna (2023) Quantum Health (2024) | 855.878.4195 844.460.2817 | aetna.com benefits4nemours.com |
| Medicare Support | Medicare Transition Services | 833.695.3849 | medicaretransitionservices.com/nemours |
| Menopause | Gennev | 206.895.4292 | gennev.com/ |
| Mental Health | Brightline | 888.224.7332 | hellobrightline.com/Aetna |
| Parental Leave | Alight | 866.693.0064 | security.myleaveproservice.com |
| Prescription Drug | Express Scripts | 844.394.2932 | express-scripts.com |
| Public Service Loan Forgiveness | Tuition.io | 855.353.9395 | nemours.tuition.io |
| Retirement | Transamerica Retirement Solutions | 800.755.5801 | my.trsretire.com |
| Short-Term Disability | Alight | 866.693.0064 | security.myleaveproservice.com |
| Spousal Advantage Value Incentive (SAVI) | Catilize Health | 877.872.4232 | catilize.com/savi-info |
| Telehealth | Amwell | 844.733.3627 | amwell.com/landing.htm |
| Travel Assistance | OnCall International | 800.575.5014 | oncallinternational.com |
| Tuition Reimbursement | Bright Horizons EdAssist Solutions | 844.239.8771 | brighthorizons.com/login |
| Virtual Exercise Therapy | Hinge Health | 855.902.2777 | hingehealth.com |
| Vision | VSP | 800.877.7195 | vsp.com |
| Wellness | Allura Health | 800.362.4462 | wellness-connect.net |