| Health Plan Benefits | Carrier | Phone | Website |
|---|---|---|---|
| Customer Service, Advocacy & Navigation | Quantum Health | 844.460.2817 | benefits4nemours.com |
| 2nd Opinion Services* | 2nd.MD | 866.410.8649 | 2nd.md/aetna |
| Breastfeeding Support* | SimpliFed | 888.458.1364 | simplifed.com/ |
| Centers of Surgical Excellence* | Carrum | 888.855.7806 | info.carrumhealth.com/nemours/ |
| Claims* | Meritain | 844.460.2817 | benefits4nemours.com |
| Diabetes Reversal* | Twin Health | N/A | connect.twinhealth.com/nemours |
| Fertility | Progyny | 844.930.3289 | progyny.com |
| Maternity Support* | Cleo | N/A | hicleo.com/ |
| Medical Plans (Group# 285681) | Quantum Health | 844.460.2817 | benefits4nemours.com |
| Menopause Support* | Gennev | 206.895.4292 | gennev.com/ |
| Prescription Drug Plans* | Express Scripts | 844.394.2932 | express-scripts.com |
| Telehealth* | Amwell | 844.733.3627 | amwell.com/landing.htm |
| Virtual Exercise Therapy* | Hinge Health | 855.902.2777 | hingehealth.com |
| Other Benefits | Carrier | Phone | Website |
|---|---|---|---|
| Accident, Critical Illness & Hospital Indemnity* | Aetna (2024) Lincoln Financial Group (2025) | 888.772.9682 877.275.5462 | myaetnasupplemental.com lincolnfinancial.com/public/individuals |
| Adoption Assistance | N/A | 877.458.9699 | N/A |
| Associate Wellness Portal | Navigate | 888.282.0822 | nemoursassociatewellness.com |
| Back-up Child and Elder Care (Family Support Services) | Bright Horizons | N/A | clients.brighthorizons.com/nemours Username: Nemours / Password: Benefits4You |
| Basic & Voluntary Life and Voluntary AD&D* | Reliance Standard (2024) Lincoln Financial Group (2025) | 800.351.7500 877.275.5462 | reliancestandard.com lincolnfinancial.com/public/individuals |
| Dental Plans* (Group# DE16770) | Delta Dental | 800.932.0783 | deltadentalins.com |
| Employee Assistance Program (EAP) | Lyra Health | 833.824.1813 | nemours.lyrahealth.com |
| Financial Coaching | Financial Finesse | 844.426.8216 | ffhub.com/capitalgroup |
| Flexible Spending Accounts (FSA)* | HealthEquity – health & dependent care HealthEquity – parking | 866.346.5800 877.924.3967 | learn.healthequity.com/nemours-childrens-health |
| Health Savings Account (HSA)* | HealthEquity | 866.346.5800 | learn.healthequity.com/nemours-childrens-health |
| Identity Theft Protection | Allstate | 800.789.2720 | allstateidentityprotection.com |
| Legal Services (Pre-Paid)* (Group# 6090282) | MetLife | 800.821.6400 | legalplans.com (Password: GetLaw) |
| Life Insurance | Lincoln Financial Group | 877.275.5462 | lincolnfinancial.com/public/individuals |
| Life Insurance (Permanent) with LTC Rider | Chubb | N/A | chubb.com/us-en/ |
| Long-Term Care (Group# 546735) | UNUM | 800.227.4165 | w3.unum.com/enroll/nemours |
| Long-Term Disability | Lincoln Financial Group | 877.275.5462 | lincolnfinancial.com/public/individuals |
| Medicare Transition Services | Attain Health | 833.695.3849 | medicaretransitionservices.com/nemours |
| NCH Benefits Center | Empyrean | 888.624.2387 | NCHBenefits.org |
| Parental Leave | Alight | 866.693.0064 | nemours.myleaveproservice.com |
| Public Service Loan Forgiveness | Tuition.io | 855.353.9395 | nemours.tuition.io |
| Retirement 403(b) & 457(b) Plans Pension Plan | Fidelity Investments Willis Towers Watson | 800.343.0860 800.235.3225 | netbenefits.com/atwork eepoint.wtwco.us/ess/nemours |
| Short-Term Disability | Alight | 866.693.0064 | nemours.myleaveproservice.com |
| Spousal Advantage Value Incentive (SAVI)* | Catilize Health | 877.872.4232 | catilize.com/savi-info |
| Travel Assistance | TravelConnect | 800.575.5014 | myoncallportal.com |
| Tuition Reimbursement | EdAssist Solutions | 844.239.8771 | brighthorizons.com/edassist |
| Vision Plan* (Group# 30-010344) | VSP | 800.877.7195 | vsp.com |